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Inbound Call Center Services
Outbound Call Center Services

CALL CENTER SUPPORT


“eez” have a support of both Inbound and Outbound Call Center Services. through which we communicate with more personally to our end users, convincing them about the product and providing free customer care services by 24/7.


Why Choose us Over Other Service Providers?

  1. Professional Call Center Agents:

    Our inbound call center agents have the required experience, skills, knowledge and technical know-how to handle any type of inbound customer support service and technical support.

  2. Advanced Capabilities:

    We have advanced reporting and market testing abilities that provide you the needed edge in the domain. Our improved market coverage, quick responses to market conditions, expertise in account management and remote call monitoring features set us above other customer support vendors.

  3. Rich Experience:

    At Outsource2india, we have gained vast experience of over 17 years in addressing diverse inbound customer support needs of companies across various business verticals that helps us successfully handle almost all possible on-call scenarios.

  4. 24/7 Support:

    We can provide your company with 24/7 inbound call center services throughout the year, so you can always be sure that your customers' calls will be answered—even on weekends and holidays.

  5. Sophisticated Technology:

    Outsource2india's call centers in India are equipped with the latest data and voice communication systems, supported by a dedicated internet connection, so that we can provide quick and reliable services on a 24/7 basis.

  6. High Quality Services:

    We follow a stringent quality assurance (QA) process to ensure unmatched quality in our operations.

  7. Assured Customer Satisfaction:

    With our specially trained inbound support agents managing your customer relationships and answering queries on the very first ring, you can be sure of complete customer satisfaction, increased customer loyalty and better customer retention.

    Inbound Call Center Services

    We have expertise in a wide range of inbound call center services, such as:

  • Charge back handling services
  • Consumer Response
  • Customer Services
  • Dealer Locaters and Referral Services
  • Direct Mail /TV Response
  • Directory inquiry services
  • Email Management Services
  • Event scheduling services
  • Help Desk Solutions
  • Inbound Sales
  • Insurance claims processing services
  • IVR Services
  • Job dispatch services
  • Medical Answering Services
  • Online customer support services
  • Payment collection services
  • Product recall management
  • Real-time inventory status services
  • Rebate processing services
  • Registration of event participants & prospects
  • Sales Lead Qualification and Closure
  • Scheduling sales demos services
  • Subscription services
  • Technical Support
  • Ticketing sales subscription services
  • Toll Free Response / Toll Free Services
  • Virtual Receptionist Services
  • Warranty registration services
  • Website Response

Outbound call center services

Here is a gist of the outbound contact center services that we provide:

  • Telemarketing services
  • Lead generation services
  • Appointment setting services
  • Database selling services
  • Market intelligence services
  • Direct mail follow-up services
  • Product sales
  • Order taking
  • Customer support
  • Sales lead generation
  • Customer satisfaction surveys
  • Sales support
  • Order fulfillment
  • Conference & registration
  • 3rd party verification
  • Product launches
















Your benefits in outsourcing outbound BPO services

A typical outbound center agent will be:








Customer Testimonials
“Your consultants are great! I haven’t seen a company with such efficient and attentive client service. Thank you sincerely!”
Muhammad Umar , Islamabad
“In all my years, I’ve never seen such quality business service and support as I’ve seen with eez Multiple services… They understand. They walk the talk.”
Shahzaib Saleem , Islamabad
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